Privacy Policy

Startup Gaming Privacy Policy

Last updated: May 27, 2026

Startup Gaming Studio (“Startup Gaming Studio,” “we,” “our,” or “us”) creates and publishes mobile games. This Privacy Policy explains how we and our third-party service providers collect, use, share, and protect information when you use our mobile games, websites, support services, advertisements, in-app purchases, subscriptions, and related services.

If you do not agree with this Privacy Policy, please do not use our games or services.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

support@startupgaming.online

Information We Collect

We may collect or receive the following types of information:

1. Device and Technical Information

This may include device model, operating system, app version, language, country or region, IP address, device identifiers, advertising identifiers such as Android Advertising ID or Apple IDFA where permitted, network information, crash logs, diagnostics, and performance data.

2. Gameplay and Usage Information

This may include game progress, session duration, levels completed, game events, rewards, interactions with game features, ad views, ad clicks, and general usage activity.

3. Advertising Information

Our games may show banner ads, interstitial ads, rewarded video ads, and other advertising formats. Advertising partners may collect information such as advertising identifiers, IP address, approximate location, device information, ad interaction data, and other information needed to deliver, measure, limit, and improve ads.

Depending on your region and device settings, ads may be personalized or non-personalized.

4. In-App Purchases and Subscriptions

Our games may offer in-app purchases and subscriptions. Purchases are processed by the platform provider, such as Google Play or Apple App Store. We do not receive your full payment card details.

We may receive purchase-related information such as product ID, subscription status, transaction ID, purchase token, receipt data, purchase date, expiry date, refund status, and information needed to verify purchases, restore purchases, provide paid features, prevent fraud, and support users.

5. Support Communications

If you contact us for support, we may collect your email address, message content, device/app information you provide, and any other information needed to respond to your request.

How We Use Information

We use information to:

  • Provide, operate, and improve our games.
  • Save or restore gameplay, purchases, and subscription access.
  • Show ads and measure ad performance.
  • Provide rewarded ads and in-game rewards.
  • Analyze game performance, crashes, and user experience.
  • Prevent fraud, abuse, cheating, and unauthorized activity.
  • Respond to support requests.
  • Comply with legal, platform, tax, accounting, and security requirements.
  • Manage consent choices where required by law.

Advertising and Third-Party Services

We use third-party advertising, mediation, analytics, and monetization services. These third parties may collect and process information according to their own privacy policies.

Our games may use the following services:

  • Unity LevelPlay / Unity Ads
    Privacy Policy: https://unity.com/legal/game-player-and-app-user-privacy-policy
    Unity Ads information: https://docs.unity.com/en-us/grow/ads
  • Google AdMob
    Google Privacy Policy: https://policies.google.com/privacy
    Google Advertising Technologies: https://policies.google.com/technologies/ads
  • Mintegral
    Privacy Policy: https://www.mintegral.com/en/privacy
  • Liftoff / Vungle
    Privacy Policy: https://liftoff.ai/privacy-policy/
    Opt-out information: https://liftoff.ai/opt-out/

These partners may use cookies, software development kits, device identifiers, advertising identifiers, IP address, approximate location, and ad interaction data to provide ads, measure ad performance, prevent fraud, and improve their services.

Personalized Ads and Consent

Where required by law, we request your consent before showing personalized ads or before accessing certain identifiers, such as Apple’s Identifier for Advertisers.

You can control personalized advertising through your device settings:

Android

Go to Settings > Privacy > Ads to reset or delete your Advertising ID, or to manage ad personalization options where available.

iOS

Go to Settings > Privacy & Security > Tracking to control whether apps can request permission to track you. You may also manage Apple advertising settings in your device settings.

If you disable personalized ads, you may still see ads, but they may be less relevant.

App Tracking Transparency on iOS

On iOS, where required, we will request permission before tracking your activity across apps and websites owned by other companies. If you deny permission, we will not access the IDFA for tracking purposes, but we may still show contextual or non-personalized ads.

Legal Bases for Processing

Depending on your location, we may process information based on:

  • Your consent.
  • Performance of a contract, such as providing game features, purchases, or subscriptions.
  • Our legitimate interests, such as improving games, preventing fraud, and maintaining security.
  • Compliance with legal obligations.

How We Share Information

We may share information with:

  • Advertising and mediation partners.
  • Analytics and crash reporting providers.
  • Platform providers, including Google Play and Apple App Store.
  • Payment and subscription verification services.
  • Service providers that help us operate our games and support users.
  • Legal authorities where required by law.
  • Business partners in connection with a merger, acquisition, financing, or sale of assets.

We do not sell personal information in the traditional sense. However, some privacy laws may define certain advertising or analytics activities as “selling,” “sharing,” or “targeted advertising.” Where required, we provide applicable choices and honor legally recognized opt-out rights.

Data Retention

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our games, maintain purchases and subscriptions, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Support emails may be retained as needed to manage support history and legal compliance. Purchase and subscription records may be retained as required for accounting, fraud prevention, platform compliance, and user support.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our games are intended for a general audience unless a specific game is clearly marked otherwise.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If you believe a child has provided us personal information without required consent, please contact us at support@startupgaming.online, and we will take appropriate steps.

If any of our games are directed to children, we will configure advertising and data collection practices as required by applicable child privacy laws and platform policies.

International Transfers

Our service providers and advertising partners may process information in countries other than your country of residence. These countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to your personal information.
  • Request correction or deletion.
  • Object to or restrict certain processing.
  • Withdraw consent.
  • Opt out of personalized ads, targeted advertising, sale, or sharing where applicable.
  • Request a copy of your data.

To make a request, contact us at support@startupgaming.online.

We may need to verify your request before responding. Some information may be retained where necessary for legal, security, fraud prevention, or platform compliance reasons.

California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act as amended by the CPRA. Depending on how you use our games, categories of information collected may include identifiers, device information, internet or electronic network activity, approximate location, commercial information related to purchases, and inferences related to gameplay or ad interactions.

You may contact us at support@startupgaming.online to exercise applicable rights.

European Economic Area, United Kingdom, and Switzerland

If you are located in the EEA, UK, or Switzerland, you may have rights under applicable data protection laws, including rights of access, correction, deletion, objection, restriction, portability, and withdrawal of consent.

You may also have the right to lodge a complaint with your local data protection authority.

Purchases, Refunds, and Subscription Management

In-app purchases and subscriptions are managed by the platform where you purchased them.

For Google Play purchases, manage subscriptions through your Google Play account.
For Apple App Store purchases, manage subscriptions through your Apple ID settings.

Refund requests are handled according to Google Play or Apple App Store policies.

Third-Party Links

Our games or ads may contain links to third-party websites, apps, stores, or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date above. Continued use of our games after an update means you accept the updated Privacy Policy.

Contact

Startup Gaming Studio
Email: support@startupgaming.online